Amazingly disappointing experience. We have never been to a restaurant that wanted to fight us from the start. We bought a voucher fair and square through Livingsocial. At the time of purchase, it was clearly stated that the booking was live and nothing else need be brought to the restaurant. That was not the experience this evening. Fights from the start. The greeter, followed by the manager, demanded we provide an email with a "pin". Despite explaining multiple times that we had fulfilled the terms of the deal as per the purchase, the manager was relentless in demanding a piece of information we didn't have. I reflected on this - perhaps there had been a communication between Livingsocial and the restaurant. Maybe so. Regardless, there had been weeks to identify and resolve this problem. I can only assume the restaurant decided it was better to live with this problem, as it was clear that several other tables there had the exact same issue on the evening. We eventually solved the problem caused by the restaurant by requesting the website send through the email again. Other tables weren't so lucky. Here's the bottom line - I assume restaurants partner with these sites to generate business, impress the customer and create loyal customers who want to come back. There's no way I ever want to come back to this restaurant again. The food we ultimately received was OK, the treatment we received was unforgivable. I'm sure they have their own story for this. If they do, it doesn't change my customer experience and the deep loathing I now hold for this place. Don't worry, we won't darken your doorstep again.

Amazingly disappointing experience. We have never been to a restaurant that wanted to fight us from the start. We bought a voucher fair and square through Livingsocial. At the time of purchase, it was clearly stated that the booking was live and nothing else need be brought to the restaurant. That was not the experience this evening. Fights from the start. The greeter, followed by the manager, demanded we provide an email with a "pin". Despite explaining multiple times that we had fulfilled the terms of the deal as per the purchase, the manager was relentless in demanding a piece of information we didn't have. I reflected on this - perhaps there had been a communication between Livingsocial and the restaurant. Maybe so. Regardless, there had been weeks to identify and resolve this problem. I can only assume the restaurant decided it was better to live with this problem, as it was clear that several other tables there had the exact same issue on the... read more